If you are planning Umrah during Ramadan 2027, understanding the Mataf access guidelines can help you prepare for Tawaf at Masjid al-Haram in Makkah. Knowing which areas are designated for pilgrims in Ihram, where wheelchair users should go and what happens when the mosque becomes crowded can make your visit easier to manage.
The ground-floor Mataf courtyard is designated for pilgrims in the state of Ihram performing Tawaf. Saudi guidance also explains that when the area is full or restrictions apply, pilgrims may be directed to other floors. Wheelchair and electric-cart Tawaf have designated arrangements, so visitors should follow the authorised routes and instructions provided by mosque staff.
For Ramadan 2027, pilgrims should check the latest official announcements before travelling. The general guidance in this article is based on published Saudi information; it is not a guarantee that every entrance or route will operate in the same way throughout Ramadan.
What Is the Mataf in Masjid al-Haram?
The Mataf is the area surrounding the Holy Kaaba where Muslims perform Tawaf, walking around the Kaaba seven times as part of Umrah and other Islamic rituals.
Located within Masjid al-Haram, the Mataf is one of the busiest areas of the Grand Mosque, particularly during Ramadan, when pilgrims travel from Saudi Arabia and around the world to perform Umrah.
The ground-floor courtyard is especially significant because it provides a close route around the Kaaba. However, proximity to the Kaaba does not guarantee access. Entry arrangements are designed to support safe movement, and authorities can direct pilgrims to other authorised levels when necessary.
Ground-Floor Mataf Rules for Ramadan 2027
According to the Saudi Ministry of Hajj and Umrah’s published Umrah guidance, the ground-floor Mataf courtyard is designated for people in Ihram to facilitate the movement of those performing Tawaf.
The official guide identifies King Abdulaziz Gate, King Fahd Gate, Al-Salam Gate and Al-Umrah Gate among the entrances to the Mataf courtyard. However, an entrance listed in official guidance may be subject to temporary restrictions, so always follow the directions displayed at the mosque.
Who Gets Ground Floor Mataf Access?
- Exclusive Access: The ground floor (Mataf courtyard) is reserved primarily for pilgrims in valid Ihram attire actively performing Umrah Tawaf during peak times.
- Restricted Access: General worshippers, non-Ihram visitors, and those performing voluntary (Nafl) Tawaf in regular clothing are routinely redirected to upper levels (first floor, mezzanine, and roof) during high-density prayer windows (such as Taraweeh, Tahajjud, and immediately before/after Iftar).
- Permit Requirement: A valid, active Umrah permit secured via the Nusuk app is mandatory to enter the ritual Mataf zones during peak Ramadan weeks.
Pilgrim Category Breakdown: Where Can You Go?
To help you visualise where you will be directed during Ramadan 2027, review the following operational breakdown:
| Pilgrim / Visitor Status | Ground Floor Mataf | First Floor & Mezzanine | Roof Level | Interior Hallways & Mas’a |
| Umrah Pilgrim in Ihram (Active Tawaf) | Allowed (Priority Access via designated gates) | Allowed (Overflow / Alternative option) | Allowed (Open-air or shaded sections) | Not for Tawaf (Used for Sa’i) |
| Worshipper in Regular Clothes (Nafl Tawaf) | Restricted / Often Denied during peak hours | Allowed | Allowed | Not Applicable |
| Elderly / Mobility-Impaired Pilgrims | Restricted (Unless special assistance permit/wheelchair zone) | Recommended (Dedicated wheelchair lanes) | Allowed | Accessible via ramps/lifts |
| General Prayer Attendees (For Taraweeh / Fardh) | Prohibited (Ground floor kept clear for Tawaf) | Allowed | Allowed | Allowed |
Navigating Upper Levels and Alternative Tawaf Areas
Many British pilgrims feel disappointed if they are directed away from the ground floor, mistakenly believing that upper-level Tawaf is less spiritually rewarding. In reality, Masjid al-Haram’s upper infrastructure is world-class:
- The First Floor and Roof: Both levels are fully integrated into the architectural flow of the Haram. They offer expansive views of the Kaaba, excellent sound systems for prayers, and effective overhead shading.
- Dedicated Mobility Tracks: The upper levels feature wide, designated electric scooter (araba) and wheelchair lanes, making them the safest and most efficient choice for elderly family members or those with limited mobility.
- Breeze and Ventilation: During warm Ramadan afternoons, the higher tiers benefit from open-air breezes and advanced misting/cooling systems, often making them more comfortable than the densely packed marble courtyard below.
When Is the Mataf Least Crowded During Ramadan 2027?
There is no guaranteed quiet time for Tawaf during Ramadan. Crowd levels vary according to prayer times, the day of the week, the stage of Ramadan and the number of pilgrims visiting Makkah.
| Period | What to consider |
| After Iftar | Many pilgrims head towards the mosque, potentially increasing congestion. |
| Around Isha and Taraweeh | Prayer attendance may affect movement and access. |
| Late at night | Some pilgrims prefer this period, but it is not guaranteed to be quiet. |
| Before Fajr | Allow time for entry, Tawaf and reaching a suitable prayer area. |
| Fridays | Additional worshippers can make access routes busier. |
| The final ten nights | Demand can be particularly high, so allow extra time and remain flexible. |
These are planning considerations rather than verified crowd forecasts for Ramadan 2027.
If you are fasting, elderly or travelling with children, choose a time that suits your energy levels and other commitments. Check official information where available, and be prepared to change your plans if the authorities redirect pilgrims to another floor.
How UK Pilgrims Should Prepare for Ramadan Umrah 2027
A little preparation before leaving the UK can make your Umrah journey easier to manage.
Choose accommodation carefully. Compare the actual walking route to Masjid al-Haram, rather than relying solely on a hotel’s advertised distance. A suitable location can be particularly important for elderly pilgrims.
Discuss mobility needs before booking. Tell your travel consultant if you are travelling with wheelchair users, elderly relatives or people who need help walking. Confirm which services are included in your package and which must be arranged separately.
Check entry and travel requirements. Verify the applicable Saudi visa conditions, passport requirements and Umrah arrangements through official sources before departure. Visa eligibility and Mataf access are separate matters.
Prepare your family. Save hotel details, emergency contacts and meeting points. Discuss what to do if you become separated in a crowded area.
Keep your schedule flexible. Avoid planning every ritual around a fixed time. Prayer schedules, congestion and your own physical needs may require adjustments.
Review official updates before travelling. Guidance published for an earlier Ramadan can help you understand general arrangements, but it does not guarantee that every entrance, service or restriction will remain unchanged in 2027.
Planning Your Ramadan Umrah with Package Umrah
Package Umrah offers Umrah travel options for British Muslims, with package features depending on the selected itinerary. Depending on the booking, options may include flights, accommodation in Makkah and Madinah, visa assistance and ground transfers.
When requesting a quotation for Ramadan Umrah packages 2027, explain your priorities. For example, you may prefer a hotel with a manageable walking route to the Haram, need accommodation suitable for an elderly relative, or want to compare different departure dates and hotel categories.
Our team can help you compare available arrangements and understand the inclusions of the package you are considering. However, ground-floor Mataf access is controlled by the Saudi authorities, and no travel agency can guarantee entry to a particular level, gate or time.
Planning Ramadan Umrah from the UK? Visit Package Umrah or use our Beat My Quote service to enquire about available travel options.
Frequently Asked Questions
Who can enter the ground-floor Mataf during Ramadan 2027?
The ground-floor Mataf courtyard is designated for pilgrims in Ihram performing Tawaf. Access remains subject to crowd-management arrangements and any current restrictions issued by mosque authorities.
Can I enter the Mataf without Ihram?
Do not assume that ground-floor Mataf entry is permitted when you are not in Ihram. Follow current instructions and ask authorised staff if you are unsure which areas you can access.
Can women perform Tawaf on the ground floor?
Women performing Umrah can undertake Tawaf, subject to the applicable access rules and operational instructions. Follow the designated entrances and directions provided by mosque staff.
Can wheelchair users perform Tawaf on the ground floor?
Published Saudi guidance designates the first and second floors for wheelchair and electric-cart Tawaf, rather than the ground-floor Mataf courtyard. Confirm the current arrangements before beginning.
How can I book an electric cart for Tawaf?
Check the official Tanaqol service for available cart options, journey types, booking requirements and any applicable charges. Availability and procedures may change.
Is the ground-floor Mataf always open during Ramadan?
No. Access may be restricted when the area is full or operational requirements change. Pilgrims may be directed to other levels for safety.
When is the Mataf least crowded?
There is no guaranteed quiet time during Ramadan. Crowd levels vary throughout the day and month, and the final ten nights can be particularly busy.
Can Package Umrah guarantee ground-floor access?
No. Package Umrah can help arrange travel and accommodation, but access to individual areas inside Masjid al-Haram is controlled by Saudi authorities.
